Emergency Hero
⌘K

Knowledge Hub

The App

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App Wishlist

Allow photo uploads
Add Dark Mode
Tailored Notifications
Make the text larger
Add in-app support
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App Update Log

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Get the app

Not downloaded the Emergency Hero App yet or need to reinstall? You can that here.

Download on the App StoreGet it on Google Play
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How-to

How to Get the App

Learn how to download the Emergency Hero app from the Apple App Store or Google Play Store and start receiving call-outs.

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Troubleshooting the App

Having problems with the app? Follow these simple steps to update your app and phone, or reinstall it if needed.

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What Does the App Do?

Discover how the Emergency Hero app helps engineers receive call-outs, manage jobs and handle same-day payments in one place.

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Forms & Surveys

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Report a Problem

Have a problem with the app, a payment or anything else? Let us know about it by reporting a problem here.

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Insurance & docs

If you've been asked to upload your documents or you have any new documents to upload, you can do that here.

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Engineer Satisfaction Survey

Membership

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Membership tiers

Higher tiers get priority routing, lower commission and faster payouts.

Bronze
£50/mo
  • 4 min alert delay
  • 40km radius coverage
Silver
£120/mo
  • 2 min alert delay
  • 60km radius coverage
Gold
£300/mo
  • Immediate alters with no delay
  • 80km radius coverage
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Is There a Free Tier?

Learn how our free membership works, including a 20km call-out radius and notifications sent after a five-minute delay.

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Bronze vs Silver vs Gold

Compare our three engineer membership packages and find the right balance of coverage, notification speed and monthly cost.

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Why Upgrade to Gold?

When several engineers are available, seeing an opportunity first can make a real difference to how much work you secure.

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Get In Touch

Logan
Logan
Engineer Services
Adam
Adam
Customer Services
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